Popped onto yahoo tonight, saw
this article, and felt compelled to comment.
So
now outrage is pouring in from dissatisfied customers of Circuit City? I have never, not even one time, on my half dozen or so visits to the local Circuit City, had a pleasant shopping experience. Even when I went to the store in Vestal New York to get a few things it was nothing but a hassle. The staff are a bunch of pimply faced retards with no knowledge, the prices are inflated beyond anything I have ever seen, the merchandise selection is piss poor, the list goes on. How this outfit didn't go out of business years ago is beyond my ability to comprehend.
Want some examples? Well here we go!
My first bad experience with Circuit Shitty happened a few years ago when I wanted to get my ex-wife (at the time my actual wife) a DirecTV tivo unit for Christmas. I get up there and there is one unit on the shelf so I grab it up and head to the check-out. Upon trying to check out the pimply faced retard behind the counter informs me in a condescending manner that she can't sell me this unit because someone ordered it online a few days ago and is coming in tomorrow to pay for the tivo and pick it up. So I condescendingly reply to her that I am here
now, wanting to pay
now and seeing as how it's 2 days before Christmas, piss on those other customers. I'm all about the holiday spirit. After a ten minute interlude where she tries to track down her manager we are good to go. All that remains is for me to swipe my debit card and I can get home. BUT WAIT! The debit card has my ex-wife's name on it! Nevermind that the card is attached to our
joint checking account. This is where I am informed that the name on the card isn't
my name so there is no way this transaction is going to be processed. I've absolutely had it at this point and with a smile on my face and a gleam of Christmas cheer in my eye I tell them both to go jogging in the middle of the interstate at rush hour. That's not exactly what I said but the tongue lashing I gave those two is some of my finest stuff and I'm not known for holding back.
The second bad experience was up in Vestal, NY. Me and my buddy just popped in to get a hard drive and a copy of Windows. The drive was no problem to get, just plucked it right off the shelf. The copy of windows vista, however, was a problem. After talking to several employees who seemed more interested in standing around and talking with each other, each one of them pointing us in the direction of another employee, we find the kid that has the key to the cage where they lock away the copies of windows. All this took a grand total of probably fifteen minutes of scavenger hunt like fun but it irritated me nonetheless.
More recently my friend Jarrod
got a computer and to get it hooked up to his widescreen sony we needed some wires. When we figure this out I immediately hang my head in dejection because I know it means a trip up to circuit shitty. We make the thirty minute drive up there and
of course they don't have the wires we need. So Jarrod orders them, pays for the wires, gives the punk his phone number, and is told that when the part comes in they will call. This is back in October of 2008. I thought nothing more of it as I found a work around with the display options of the computer. I just figured that Jarrod got the call and never mentioned it to me. About the middle of January he mentions that he still hasn't gotten a call saying the wires came in. He doesn't make a big deal about it so neither do I, since we got everything working anyway.
And lastly a two parter. I was looking at an
Seagate - FreeAgent Go 320GB External USB 2.0 Portable Hard Drive recently at BestBuy, which is my electronic gadgetry store of choice and I highly recommend it. It was $130 and I didn't get it but that isn't the point of the story, just a fun fact. The point of the story is this. About 2 days after that me and my buddy Jarrod were once again in the vicinity of Circuit Shitty so we go in to check it out since they are having their huge liquidation sale. This is our first trip to the Shitty since last year so he promptly goes over to the service desk and asks about his wires while I go about browsing the various junk they have left. He comes and finds me and tells me that yeah they got the wires in, but they are the wrong wires and useless to him. He tried to get a refund (all of twelve bucks if memory serves) and is told about the no refund policy now that bankruptcy is in full effect. Nevermind that he paid for the wires before the company went belly up! I tell him it's time to go but before that I want to look at the external hard drives as they have a 20% off sale on them. Jarrod actually found the exact drive I was looking at up at BestBuy only at Circuit Shitty, with the 20% off, the exact same drive was exactly $170 dollars more! That's right! three hundred dollars for the Seagate 320GB at The Shitty! We stand there, stunned for a few moments when Jarrod utters seven words that the execs and stockholders of Circuit City have probably said to themselves.
"Let's get the fuck out of here."
Indeed.
-Twiz